FAQ
Answers for pricing, onboarding, payments, compliance, and support
Everything below is written in plain language so service businesses and potential partners can understand what SterlingMadi does today and where it is heading.
Who is SterlingMadi for?
Pricing
SterlingMadi is built for freelancers, consultants, agencies, micro-enterprises, SMEs, MMEs, and LMEs that sell services and need clients, projects, invoices, and billing in one place.
Can I use SterlingMadi with my business bank account?
Payments
SterlingMadi is designed to work alongside your existing business banking setup. It focuses on client operations and payment coordination rather than replacing your bank.
Do you support South African businesses?
Compliance
Yes. The product direction, billing language, and payment readiness are tailored for South African service businesses while staying understandable for cross-border clients.
Can I create VAT invoices?
Payments
Yes. SterlingMadi supports VAT-ready invoice structures so teams can issue professional client invoices without overcomplicating accounting operations.
Can I track proposals, contracts, projects, and invoices in one place?
Operations
That is the core value proposition. SterlingMadi is designed as one operational workspace rather than a collection of isolated point solutions.
Do you integrate with Paystack or local payment providers?
Integrations
Paystack is structured in the current MVP payment flow. Local provider and banking integrations are shown with clear live, beta, or coming-soon badges so expectations remain honest.
Is SterlingMadi POPIA-ready?
Data privacy
SterlingMadi is being shaped with POPIA-aware data handling, tenant isolation, and clear access controls. Formal legal and compliance reviews should still happen before production rollout.
Can banks offer this to business account holders?
Bank partnerships
The platform is being packaged with bank-partnership readiness in mind, especially for service-business customers who need a commercial operations layer alongside business banking.
Is there a free trial?
Pricing
Yes. Prospective customers can start with a free-trial flow and move into the plan that matches their team size and operational complexity.
Can I upgrade later?
Onboarding
Yes. SterlingMadi is designed so solo operators can start lean and upgrade into deeper project, reporting, and AI-assisted workflows as the business grows.